PacketTrap Networks Announces Successful Completion of MSPAlliance Vendor Accreditation Program
PacketTrap Networks joins vendor-neutral program for benchmarking service-enabling technology vendors worldwide
San Francisco, CA (PRWEB) November 4, 2009 -- PacketTrap Networks today announced that it has received accreditation under the MSPAlliance’s (MSPA) Vendor Accreditation Program (VAP). VAP is the first program of its kind, specifically designed by managed service providers (MSPs) as a benchmark for network management vendors who sell to the MSP community. Vendors who bear the VAP seal have shown they abide by the highest principles of quality in areas such as financial stability, positive channel practices, product research and development, and MSP customer satisfaction.
"The Vendor Accreditation Program is important to MSPs, since companies that receive accreditation have demonstrated their ongoing commitment to the channel,” said Charles Weaver, president of the MSPAlliance. "We are very proud to have PacketTrap as a part of this prestigious body of vendors.”
“We’re delighted that our investment in our MSP network monitoring solution, which includes traffic analysis, VoIP and cloud management features, meets the high quality standards set forth by the VAP,” said Steve Goodman, CEO of PacketTrap. “We hope this accreditation assures the MSP community that partnering with PacketTrap to provide outsourced IT management services benefits them and their customers.”
VAP was created using a wide base of criteria considered as critical by MSPs when selecting a vendor. Criteria examined during the accreditation process include:
| | - Business practices: Focusing on channel development, channel competition safeguards, experience in the managed services industry, etc.
- Product Roadmap: Examining the vendor's willingness to invest in their products in order to ensure continued relevance for the MSPs on a continued basis.
- Financial: Examination of financial stability to ensure adequate support of channel initiatives and product development.
- Client References: Vendor must provide at least three MSP specific client references.
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About PacketTrap Networks
PacketTrap is a leading provider of affordable network management solutions built for the enterprise and MSP markets. The Company produces software that addresses its customers greatest IT challenges, including traffic analysis, cloud management, VoIP and virtualization. For more information and for free downloadable tools, visit www.PacketTrap.com.
About MSPAlliance
The MSPAlliance is a professional association of 8,000 managed service providers and service-enabling technology vendors, who work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services. MSPAlliance member companies’ are able to achieve Green IT Certifications, Disaster Recovery Certifications, and ultimately achieve MSPAlliance Accredited Provider Status. The MSPAlliance also offers many member benefits, such as Insurance, leasing programs, educational workshops and an online Managed Services Institute. For more information about the MSPAlliance please visit www.mspalliance.com.
For information on MSPAlliance:
Celia Weaver
Co-Founder, MSPAlliance
1-530-891-1340
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