Plateau and Accenture Deliver Flexible Learning Management Solutions
to 14,000 Employees across Caja Madrid’s
2,000 Branches
Spain’s Fourth Largest Retail Bank to
Deploy Plateau Learning Management System for enterprise-wide compliance
training and online learning
ARLINGTON, Va. (Business Wire EON/PRWEB ) July 15, 2008 --
Plateau Systems, a
leading provider of talent management software, content and services,
today announced that Spain’s oldest financial
entity and fourth-largest financial group, Caja
Madrid, has selected Plateau
Learning Management System (LMS) to deliver compliance training and
online courses to the bank’s entire employee
population. During a competitive evaluation process, Accenture, which
will host the solution, recommended Plateau as the best technical fit
for Caja Madrid’s needs.
As Spain’s fourth largest banking
institution, Caja Madrid provides a full range of retail, corporate and
private banking products and services, serving 6.7 million customers in
all segments from families and SMEs, through to major corporations and
public and private institutions. With more than 75 regional offices and
an extensive network of branch offices, ensuring high levels of employee
productivity and efficiency is critical to Caja Madrid’s
continued success and growth. Understanding the critical role talent
management plays in its ability to meet customer needs and maintain
business growth, Caja Madrid decided to transform its current learning
management system. After significant evaluation, Caja Madrid chose
Plateau and Accenture to update the bank’s
learning management systems.
“Caja Madrid’s
growth and expanding business have determined the need to evolve from a
highly customized solution to a new learning management system that
enables faster and more flexible accommodation to the new challenges,”
said Diego Sánchez de Leon, Accenture EALA
Talent & Organization Performance Lead Partner. “At
this point, Caja Madrid has engaged Accenture to help them select a
state-of-the-art, SCORM
2004-compliant platform that is aligned with the capabilities
required for their growth strategy and that supports the high standards
of service they provide. After evaluating several vendors against
detailed technical criteria, Plateau was determined to be the best
platform for Caja Madrid, largely due to its scalability, extensibility,
and ease of use – all of which will be
critical as Caja Madrid continues its growth and expansion.”
Hosted by Accenture
in Spain, Plateau LMS provides a centralized application that will
allow Caja Madrid to deliver and manage on-demand workforce training
across all of its 14,000 employees. They will be able identify training
requirements, deploy learning across all 2,000 branches and track course
completion. Plateau LMS maintains records of training delivered for
compliance purposes, enabling Caja Madrid to measure and track learning
and certification-related activities. Using Accenture to host the
solution will provide Caja Madrid with high levels of reliability and
security, access to experienced system administrators and performance
assurance.
“Caja Madrid’s
modernization efforts reflect what we’re
hearing from customers around the world regarding their talent
management initiatives,” said Paul
Sparta, Chairman and CEO, Plateau Systems. “In
order to stay competitive and deliver the level of customer service
expected of one of Spain’s largest retail
banks, they must have an enterprise learning strategy that enables them
to develop their talent to its fullest potential. In addition
to giving Caja Madrid the competitive edge they need to develop their
workforce, deploying Plateau LMS provides the flexibility that allows
them to keep key custom processes and functionality developed on their
previous platform intact.”
About Plateau
Plateau is a leading provider of talent
management software, content and services
designed to increase workforce productivity and drive business
success. Plateau’s award-winning
software is powering talent management initiatives across some of the
world’s most
successful organizations, including the American Red Cross, General
Electric, the Internal Revenue Service, Capital One Services and the National
Aeronautics and Space Administration (NASA). Industry analysts at Bersin
& Associates, Forrester Research and other leading information
and technology research and advisory firms continue to recognize Plateau’s
leadership in delivering best-in-class functionality, technology and
customer satisfaction. Plateau is headquartered in Arlington, Virginia
and has offices across the United States, Europe and Asia Pacific. For
more information, please visit www.Plateau.com.
About Accenture
Accenture is a
global management consulting, technology services and outsourcing
company. Combining unparalleled experience, comprehensive capabilities
across all industries and business functions, and extensive research on
the world’s most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. With 178,000 people in 49 countries, the
company generated net revenues of US$19.70 billion for the fiscal year
ended Aug. 31, 2007. Its home page is www.accenture.com.
See the original story at: http://eon.businesswire.com/releases/plateau/madrid/prweb1108654.htm
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